Let’s talk strata
397 Lyons Road, FIVE DOCK NSW 2046
All Post: PO Box 443, CONCORD NSW 2137
Monday to Friday 9:00am – 5:00pm
Closed Between 12:30pm – 1:30pm
Feedback
At Conti Strata we are committed to the smooth management of your strata community through the provision of optimum strata management services.
We regularly and proactively review our policies and procedures to ensure we are able to deliver on the most exceptional levels of service. Client feedback helps to inform these reviews.
If you have had a positive experience, we would love you to consider sharing it with our staff and the wider community via a Google review. These reviews go a long way in acknowledging the dedication and hard work of our team and really boost staff morale.
Positive Google reviews also help us to convey our management style and commitment to our clients and prospective clients. We really appreciate you taking the time to do this. Click here to write a review.
Similarly, feedback in relation to where your expectations have not been met are also important to us. In the first instance, any grievance should be directed to the Strata Manager of your building as this can often quickly clarify and resolve any issues. However if you are not satisfied after speaking to your Strata Manager, rest assured that there are further avenues to progress your complaint which are outlined in the following document. Click here to view our Complaints Policy and Procedure.
After Hours Emergencies
Strata Emergencies | Call (02) 9716 8686
We offer an after-hours contact number, in case of emergencies, tradespersons are on hand to attend to urgent repairs that require prompt action and cannot be delayed.
The after-hours emergency service is manned by an experienced strata professional. This representative is able to determine urgent and non-urgent jobs, ensuring that the strata scheme do not have to pay after hour rates for jobs which can be referred for normal business hours.
For strata emergencies, call our office and follow the prompts (02) 9716 8686
Serious Emergencies | Call 000
Dial 000 – For police, fire or ambulance in a life or property threatening time critical emergency situation.
Hearing or Speech Impairment | TTY - Dial 106
Dial 106 – This is a Text Emergency Call, NOT SMS.
If you have a hearing or speech impairment and your life or property is in danger, you can contact police, fire or ambulance on 106 directly through a TTY (also known as a teletypewriter or textphone).
CONTI STRATA
Call (02) 9716 8686
LOCATION
397 Lyons Road, Five Dock NSW 2046
ALL POST: PO Box 443, Concord NSW 2137
Tel (02) 9716 8686
